Processes

Training, Facilitation, Advise and Coaching across...

  • Continuous improvement methodologies and practical tools that deliver
  • Development of social media policies and procedures for your workplace
  • Employee relations:
  • Recruitment process; advertising, selection, relocation and induction
  • Policy development; articulating expectations in a written format around employee conduct and performance
  • Development and implementation of performance review systems; including performance feedback and coaching
  • Industrial relations advice:
  • Development and implementation of employment contracts, induction programs, together with probation management
  • Meeting with employee representatives/external parties to progress and resolve industrial matters in a facilitator capacity, including the negotiation of industrial instruments
  • Conducting investigations on breaches of policy, procedure, legislation to provide findings of facts and recommendations
  • Managing strategies to deal with complex/difficult employee issues
  • Advising and assisting with serious disciplinary matters including termination
  • Preparing briefings and lodging documents to defend unfair dismissal claims
  • Representation to unfair dismissal conciliation conferences
  • Investigations
  • Knowledge and information management
  • Process mapping and value stream mapping
  • Project management
  • Remuneration, reward and recognition