Case Studies

Break O’Day Council

There was a day to day focus with little operational emphasis on the achievement of Council’s strategic direction. Council has recently engaged all stakeholders to formulate its 2011-2015 Strategic Plan. This plan outlines a number of goals that stakeholders would like achieved in the next four (4) years.

The previous organisational structure was best described as ad-hoc. Clear alignment between structure and service provision was not evident and processes were in place with little emphasis on systematic continuous improvement.  Roxanne was engaged to conduct an organisational review…

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