Case Study Devonport City Council - Business planning

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A budget driven planning process was ineffective, inefficient and stifled creativity and visionary thinking…

Situation / Driver:

  • Budget driven planning process was ineffective, inefficient and stifled creativity and visionary thinking
  • Failure to meet agreed timeframes within the planning and budget process
  • Inefficiency in development of the Annual Report

Solution:

  • Team consisting of:
    • Ian McCallum (Sponsor)
    • Peter Porch (Facilitator)
    • Evonne Ewins, Matthew Atkins, Shane Crawford, Karen Hampton (Process Owners)
    • Claire Jordan (Paradigm Person)
  • Worked through a 9 Step Continuous Improvement Methodology
  • Developed and implemented a documented corporate Business Planning process that outlines the steps, responsibilities, timeframes, input, outputs and reference documents involved


Benefits Achieved:

  • A documented and holistic Strategic and Business Planning process that works!
  • Business Planning process that is more consultative and driven by plans and ideas not restricted by budgets
  • Buy into the process
  • Ownership of the process by Corporate Services as coordinators of the process
  • Lessons learnt discuss and process continuously improved

Lessons Learnt:

  • Carefully select the Facilitator for your improvement
  • Commitment of leadership is critical
  • Scope your project out clearly and follow your project brief