The GENOS Emotional Intelligence Model

Posted by Roxanne Chugg

This week we examine the skill of developing our “awareness of others” in a series of blogs in May and June.

Emotional awareness of others is the skill of perceiving and understanding others’ emotions. This essential leadership skill helps us to identify the things that make people productive… what “makes them tick”; the emotions that drive their performance: emotions such as the need to feel valued, recognised, listened to, cared for, consulted with, and understood.

This important EI skill also helps us demonstrate empathy and create meaning and purpose for others. When leaders demonstrate this skill effectively, they come across as being understanding.  Leaders who do not possess this skill can come across as being insensitive to the way others feel.

Leadership competencies this skill of EI underpins:

  • Understanding different working styles
  • Adaptive or Situational leadership
  • Inspiring high performance in others

Why develop an awareness of others?

As you develop your awareness of others you are able to effectively coach and mentor your people to get the best out of them.  Your people will become aligned to achieving a common purpose and goal.  When you understanding the strengths and weaknesses in your people you can leverage off their strengths and develop their weaknesses, increasing capability and capacity within your team.

How do you develop an awareness of others?

  • Consider the needs of individuals, groups and teams
  • Examine your role in conflicts
  • Educate yourself about others; show an interest
  • Learn others’ work styles
  • Practice empathy and compassion
  • Actively listen and observe

Having an awareness of others helps you:

  • Challenge prejudices and discover commonalities
  • Offer appropriate and timely assistance and guidance
  • Grasp others’ perspectives
  • Provide useful and timely feedback
  • Relate well to others
  • Understand and value diversity

Having a clear understanding and awareness of others helps you to build a strong, cohesive and high performing team.   How effective are you at being aware of others?