The baseline standardised work practices should reflect the agreed upon best practices of the work team: the one best way we do this work today.
Implementing standardised work practices achieve the following benefits:
- Employee involvement and empowerment; engaging them to discuss and agree on what the best way to do the work is and building consensus within the team
- Consistency (reduction of variation) among employees performing the work; so that the output is predictable and what is expected
- Improved productivity and quality of work without added stress; doing things safely and well every time
- Improved cost management as wastes are removed
- Availability of a great tool for staff training and knowledge retention
- Visual management--managers and supervisors can see when processes are not working normally
These benefits can only be achieved if there is a will by managers, supervisors and to challenge the status quo, the legacy work practices and work differently.
Lean transformation and standardised work require discipline to develop and sustain; too many of us have our old ways of doing things to fall back on if we do not practice self-discipline.
Lean thinkers believe that being able to see a problem is a good thing--if you can see it, you can fix it. The typical problems uncovered through standardised work design and developments are as follows:
Standardised work provides many benefits to your business, your employees and your customers.
What are the benefits your business is achieving from implementing standardised work practices?