I regularly take time to reflect on my behaviour in different situations and to ask myself “how could I have handled that better?” Over the years I have though “goodness, what on earth was I thinking?” or “why did I behave like that in that particular situation?” and over the years I have learnt a lot about emotional intelligence, learnt a lot about myself and learnt a lot about other people. Many of my decisions and actions in the past can be attributed to my immature emotional intelligence, particularly when I was younger.
Emotional Intelligence (EQ) is the ability to identify, use, understand, and manage emotions in an effective and positive way. A high EQ helps us to:
- communicate better;
- drive our internal world as well as our response to the external one;
- be more personally motivated;
- personally master life’s purpose and intention;
- empathise with others;
- network and develop relationships;
- be tenacious and resolve internal and external conflict; and
- reduce anxiety and stress.
Next week we’ll continue our series of EQ blogs with “developing our self awareness” where we to share the different elements of EQ and how developing your EQ and your team’s EQ can really make a difference to your life and relationships.